Terms of Service

Effective date: November 12, 2018

These terms and conditions ("Terms", "Agreement") are an agreement between Website Operator ("Website Operator","us", "we" or "our") and you ("User", "you" or "your"). This Agreement sets forth the general terms and conditions of your use of the iotguru.cloud or iotguru.live website and any of its products or services (collectively, "Website" or "Services").

Accounts and membership

If you create an account on the Website or Services, you are responsible for maintaining the security of your account and you are fully responsible for all activities that occur under the account and any other actions taken in connection with it. We may monitor and review new accounts before you may sign in and use our Services. Providing false contact information of any kind may result in the termination of your account.

You must immediately notify us of any unauthorized uses of your account or any other breaches of security. We will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions. We may suspend, disable, or delete your account (or any part thereof) if we determine that you have violated any provision of this Agreement or that your conduct or content would tend to damage our reputation and goodwill. If we delete your account for the foregoing reasons, you may not re-register for our Services. We may block your email address and Internet protocol address to prevent further registration.

Your Content

You retain your rights in Your Content. We do not claim ownership of Your Content. We will use Your Content only for these limited purposes:

  • to enable you to use the Services,
  • to enable you to share Your Content with others as you may choose or as may be inherent in the Service,
  • to store, share, copy, transmit, and publicly display Your Content, as may be reasonably necessary or appropriate, in order to provide the Services,
  • to create backups of Your Content (including the retention of server copies of Your Content that has been removed or deleted),
  • to comply with applicable law,
  • to enforce any part of this Agreement,
  • to detect, prevent, or resolve any fraud, security, or technical issues, and
  • in aggregate with other Content, to improve the Services.

The rights you grant to Us in this Section are non-exclusive, worldwide, irrevocable, perpetual, and royalty-free.

The Service

Your use of these Services is subject to pricing terms, which shall be subject to change at any time without notice to you.

We reserves the right to place limits on the amount of available data storage or computation at any time without notice to you.

These Services may contain public, private and/or private shared items for Your Content. Private items are intended to be accessible only via your Account or via an item key. Private shared items may be viewable by users that you specify. Public items may be visible to any user accessing these Services.

Our service commitment is to maintain at least 99.5% monthly uptime Monthly Uptime on Services. Monthly Uptime is calculated by subtracting from 100% the percentage of minutes during a full month of a Service in which the Service instance was in the state of Unavailable. Monthly Uptime percentage measurements exclude downtime resulting from:

  • Regularly scheduled maintenance windows.
  • Customer’s failure to follow configuration requirements for the Service as documented.
  • Customer’s attempts to perform operations that exceed Service entitlements.
  • Service disruption due to Force Majeure, including, but not limited to, natural disasters, war or acts of terrorism, or government actions.

In case of SLA violations, paid customers received 1 month free (credit) automatically, maximum is 1 free month in 30 day period.

These Services are not fault-tolerant and are not designed, manufactured, or intended for use or resale as or with on-line control equipment in hazardous environments requiring fail-safe performance, including but not limited to, equipment used to operate nuclear facilities, aircraft or vehicle navigation, communication, or to control or direct life support machines or weapons systems, where the failure of the Services could lead directly to death, personal injury or severe physical or environmental damage (“High Risk Uses”). YOU UNDERSTAND THAT THE SERVICES, WHETHER STANDING ALONE OR INTERFACED WITH THIRD-PARTY PRODUCTS OR SERVICES, ARE NOT CERTIFIED FOR HIGH RISK USES OR AS AN EMERGENCY NOTIFICATION SYSTEM. YOU AGREE THAT YOU WILL NOT RELY ON THE SERVICES FOR ANY LIFE SAFETY OR CRITICAL PURPOSES.


We are not responsible for Content residing on the Website. In no event shall we be held liable for any loss of any Content. It is your sole responsibility to maintain appropriate backup of your Content. Notwithstanding the foregoing, on some occasions and in certain circumstances, with absolutely no obligation, we may be able to restore some or all of your data that has been deleted as of a certain date and time when we may have backed up data for our own purposes. We make no guarantee that the data you need will be available.

Links to other websites

Although this Website may link to other websites, we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked website, unless specifically stated herein. We are not responsible for examining or evaluating, and we do not warrant the offerings of, any businesses or individuals or the content of their websites. We do not assume any responsibility or liability for the actions, products, services, and content of any other third-parties. You should carefully review the legal statements and other conditions of use of any website which you access through a link from this Website. Your linking to any other off-site websites is at your own risk.

Changes and amendments

We reserve the right to modify this Agreement or its policies relating to the Website or Services at any time, effective upon posting of an updated version of this Agreement on the Website. When we do, we will revise the updated date at the bottom of this page. Continued use of the Website after any such changes shall constitute your consent to such changes. Policy was created with WebsitePolicies.

Acceptance of these terms

You acknowledge that you have read this Agreement and agree to all its terms and conditions. By using the Website or its Services you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to use or access the Website and its Services.

Contacting us

If you would like to contact us to understand more about this Agreement or wish to contact us concerning any matter relating to it, you may send an email to support@iotguru.cloud.

This document was last updated on February 7, 2020